Last Updated: December 20, 2024
- Acceptance of Terms
By accessing or using the Live Purchase platform, including our website and mobile applications (collectively, the “Service”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using the Service. - Description of Service
Live Purchase provides a platform that enables businesses to engage in live video call shopping with their customers, facilitating real-time interactions and transactions. - User Accounts
Registration: To access certain features of the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Eligibility: You must be at least 18 years old to create an account. By registering, you represent and warrant that you meet this age requirement. - Use of the Service
License: We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purposes, subject to your compliance with these Terms.
Prohibited Activities: You agree not to:- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
- Interfere with or disrupt the Service or servers, including transmitting any worms, viruses, or harmful code.
- Attempt to gain unauthorized access to any part of the Service or to other users’ accounts.
- Engage in any activity that could harm or impair the Service’s operation or security.
- User-Generated Content
Responsibility: You are solely responsible for any content you submit, post, or transmit through the Service. You agree not to upload content that is unlawful, offensive, or infringes on the rights of others.
License to Live Purchase: By submitting content, you grant Live Purchase a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and providing the Service. - Intellectual Property
Ownership: All rights, title, and interest in and to the Service, including all content, features, and functionality, are owned by Live Purchase or its licensors and are protected by applicable intellectual property laws.
Restrictions: You may not copy, modify, distribute, or create derivative works based on the Service or any part thereof without our prior written consent. - Payments and Transactions
Customer Purchases: Customers are required to pay only for the products or services they select during live video sessions. There are no subscription fees associated with using the Service.
Payment Processing: All transactions are securely processed through embedded shopping carts integrated into the platform, utilizing third-party payment processors that comply with industry standards to protect your payment information.
Order Confirmation: Upon successful payment, customers will receive an order confirmation detailing the purchased items and transaction amount.
Refunds and Returns: Requests for refunds or returns are subject to the vendor’s policies. Customers should contact the vendor directly to initiate such requests.
Disputes: In the event of a payment dispute, please contact the vendor or your card issuer for assistance. - Data Collection and Privacy
Personal Information: We collect personal information, including names and phone numbers, to facilitate video call invitations and enhance user experience.
Consent: By providing your personal information, you consent to its collection, use, and storage in accordance with our Privacy Policy.
Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, we cannot guarantee absolute security. - Call Recording
Purpose of Recording: By initiating or participating in a video call through the Service, you consent to the recording of such calls for quality assurance, training, and transaction verification purposes.
Data Security: We implement appropriate security measures to protect recorded data from unauthorized access. However, we cannot guarantee absolute security.
Access to Recordings: Access to recorded calls is restricted to authorized personnel and is used solely for the purposes stated above.
Retention Period: Recorded calls are retained only for as long as necessary to fulfill the purposes outlined and to comply with applicable laws. - Termination
By You: You may terminate your account at any time by contacting us at [email protected].
By Us: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities. We will provide notice of such suspension or termination when reasonably possible. - Disclaimers and Limitation of Liability
“As Is” Basis: The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation: To the fullest extent permitted by law, Live Purchase shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party. - Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which provides detailed information about how we collect, use, and protect your personal information. Please review our Privacy Policy at https://livepurchase.io/privacy-policy/. - Changes to the Terms
We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms. - Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within the Province of Ontario, Canada, to resolve any legal matter arising from these Terms. - Contact Information
If you have any questions about these Terms, please contact us at:
Email: [email protected]
